Duelz Casino is one of the few adventure casinos in the UK. This means the whole site is set up like a game, and you progress through the rewards scheme like you would through missions. But, while this is a new addition to the UK scene, is it a legit site, and is it a good site?
Find out more in our Duelz casino review below.
1. Is Duelz Casino Legit?
Duelz is owned and operated by the casino company SuprPlay. SuprPlay is registered in Malta, where they have one of their gambling licences, and they operate throughout Europe. SuprPlay also has a UK Gambling Commission (UKGC) licence which allows them to operate three casinos in the UK: Duelz, voodoo dreams, and nyspins.
While the company hasn’t been around for a long time, its licences attest to the fact it is legit. UKGC licences are very hard to get, and it takes organisations a long time (and a lot of start-up funds and infrastructure) to prove they’re capable of running a safe, secure, and trustworthy operation.
2. Is the Duelz Casino adventure any good?
Duelz casino has embraced a concept that is all the rage at the moment: gamification.
The way gamification works is by adding extra points for doing parts of a task. Often this is done by introducing milestones, achievements, and rewards the more you play. With over 600 slots and games available, there’s a lot to enjoy.
Duelz has used this principle throughout their site, making all parts of it game-like, along with introducing social elements into your play. Overall, it’s a novel concept that makes the site more interesting than many others.
The social aspects it uses are slot battles against your friends/opponents. You can also buy spells to use against them in the battle, or ear the spells from playing. These let you create advantages for yourself, or put obstacles in their way.
Once you’ve won enough games, you can start earning rewards through treasure chests. These contain prizes, bonuses, and more spells – so you can better defeat your friends.
The badges and trophies you earn from beating your friends will let you climb the leader boards.
3. Decent bonus or not?
When you sign up to Duelz you’ll get this as a first deposit bonus:
The Duelz first deposit bonus is 100% up to £100, along with 100 free spins. So it is a match deposit bonus. This means whatever you deposit will be matched in bonus money, up to £100.
*UPDATE* – 18+ new players only. Min deposit: £20. Max £100 bonus. Max bet with active bonus: £2. Wagering required 100% match bonus: 30x deposit + bonus. Max win from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row. Max Free Spins winnings: £100. Free Spins winnings credited as bonus money with 45x wagering & 3 days expiry. Deposit bonus & Free Spins wins are forfeited 30 days after bonus is credited if the wagering is not met. Game weighting and restrictions apply. Play Responsibly. www.begambleaware.org
As we said, all you have to do to get the bonus and free spins is sign up and deposit. The free spins will be given out in batches of 20 for five days after signing up. The free spins are for one game only: Book of Dead.
Duelz also offers this as a PayPal casino bonus. This means you can deposit via PayPal to activate it if you want. Not many casinos allow this, so it’s nice to see.
This is all pretty good, but when we turn to the wagering requirements, we can see they’re quite high.
That’s because the bonus wagering requirements are 30x the bonus + deposit. While that may not sound so bad at first, it’s high because they apply to the sum of the bonus and the deposit.
So, if you deposited £100 and got the £100 bonus, the wagering requirements apply to your £100 and the £100 bonus. So it’s £200 overall instead of £100. This effectively doubles the wagering to £6,000.
Ultimately, this means you shouldn’t expect to use the bonus money to make any profits. You’re very unlikely to meet the wagering requirements, so you should just see the money as a chance to try out new games for free.
4. Duelz Casino withdrawal time
If you’re lucky enough to land a win then you’re going to want to take your money out of your Duelz casino wallet at some point.
To do this, simply go to the cashier’s page and select Withdraw. Follow the prompts for your method. There are quite a few methods available at Duelz:
These methods can vary in speed from instant to a business week. E-Wallets like PayPal, Neteller, or Skrill will have almost instant transfer speeds – under 1 hour at the best of times. Whereas cards like Visa can take several days.
Bear in mind that the casinos also have their own processing times. So, even if a withdrawal method is instant, you could be waiting a few hours or days before the withdrawal is processed.
The minimum withdrawal at Duelz is £20.
5. What do players say about Duelz Casino?
To get an idea of what current customers think about a casino, we usually turn to their Trustpilot page.
Although the title of the review states “SuprPlay Ltd”, the reviews are for Duelz.com. There were only 24 reviews at the time of writing – so not a lot compared to the number of players that use the site. Nevertheless, we can get some insight from them.
First of all, we can see that the current reviews have led to a ‘poor’ rating of 2.1/5 stars for Duelz. This is not an awful rating for a casino, as they usually get below-average ratings.
Second, we can see that the reviews are polarised at the far ends of the spectrum:
This suggests customers either love it or hate it. This, in turn, suggests that the negative experiences come from significant, individual, annoying events.
We have to bear in mind though that casinos often get much more negative reviews due to the nature of their site. For example, this review complains about not winning while playing slots:
Unfortunately, these are games of chance, so there’s no guarantee of winning.
Duelz Casino review summary
So, what do we think of Duelz overall?
Well, let’s be clear about one thing: it’s a good casino site that has tried to do something different. Most online casinos these days offer the same games, payment methods, and pretty similar bonuses. So at the very least, Duelz have tried to add new features like slot battles against other players which is good.
Of course, the Trustpilot reviews are something to keep in mind. But you can’t complain about slots not paying out. They are games of chance so there’s no guarantee that you’ll win while playing them.